"To be persuasive we must be believable; to be believable we must be credible;
to be credible we must be truthful." - Edward R Murrow
Showing posts with label mark zuckerberg. Show all posts
Showing posts with label mark zuckerberg. Show all posts

Facebook Privacy: The Word of the Week

















The word of the week is PRIVACY.


(note: all links I include are the most recent links I can find meaning within the past day or so)


It has been a rough week for Facebook, and an even more troubling week for Facebook users. The privacy issues regarding Facebook have gotten so extreme that it made the cover of Time Magazine.


I am torn between feeling anger toward Facebook, or feeling critical of users like me. If Facebook users don't want private information getting out into the internet, then why are we all posting this information on Facebook in the first place?


These privacy issues are so extreme that May 31, 2010 has been dubbed as "Quit Facebook Day" by QuitFacebookDay.com. According to the site there are already over 10 thousand users signed up to quit. The site compares quitting Facebook to quitting smoking:


"Quitting Facebook isn't easy. Facebook is engaging, enjoyable and quite frankly, addictive. Quitting something like Facebook is like quitting smoking. It's hard to stay on the wagon long enough to actually change your habits. Having peer support helps, but the way to quit Facebook is not to start a group on Facebook about leaving Facebook."


Are the Facebook Quitters taking this way too seriously, or are the rest of us not taking it seriously enough?


The Wall Street Journal recently posted and article which confronted Facebook,Myspace, Livejournal, and other social-networking sites for "sending data to advertising companies that could be used to find consumers' names and other personal details."


In my previous blog entry I included many links regarding Facebook privacy as well as the terms of service & Facebook's privacy code, etc. But it is now being said that Facebook may have been breaching its own privacy policy.


WSJ interviews and posts quotes from a "Facebook spokesman." That really doesn't show much credibility, because we don't exactly know WHO this Facebook spokesman is. I will do a blog entry on credible sources & the use of anonymous sources in the near future. I would personally like to know WHO this "Facebook spokesman" is, and why doesn't he want his name to be attached to the quotes he is providing? There are numerous reasons why a source may want anonymity, but the only reasons that I feel are legitimate are if the quotes/information provided could cause the person to lose a job or put the person in danger. Why does WSJ trust this "Facebook spokesman." Why wasn't someone from Facebook who would agree to go on record and have his or her name printed alongside the quote chosen? Anyway, I seem to be getting off track. Although, that does count as PRIVACY. The Facebook spokesman desired the need for PRIVACY, and WSJ allowed him (or HER) to obtain this privacy, which is funny since the interview seems to focus on the LACK OF PRIVACY given to the users. Irony, the Facebook spokespeople desire privacy:


" '"We were recently made aware of one case where if a user takes a specific route on the site, advertisers may see that they clicked on their own profile and then clicked on an ad,' the Facebook spokesman said. 'We fixed this case as soon as we heard about it.' "


Mashable has always been one of my favorites (I even have given Mashable.com its own bookmark on my Safari Bookmarks Bar). Mashable writers have been consistently updating the site with the latest news regarding Facebook privacy. They reasonably posted a survey asking, "Are You Planning on Quitting Facebook? Why?" Since I last checked the poll the majority voted "I like Facebook. I'm staying."



ReclaimPrivacy.org states that their mission is to "promote privacy awareness on Facebook and elsewhere." The site provides a tool that may be used to scan your Facebook privacy settings.


Macworld.com promotes Reclaimprivacy.org, and advocates that the site is credible. Philip Michaels, Macworld.com's executive editor, tested the site on his own Facebook and reassures that Reclaimprivacy.org can be trusted:


"There’s one thing about the ReclaimPrivacy.org tool that struck me as curious: When I scanned my Facebook settings in Firefox, I got the all clear on everything—even the categories still flagged with a yellow Caution label in Safari. My takeaway message? As helpful as the ReclaimPrivacy.org tool is—and it is very helpful—it’s not a silver bullet for every privacy concern you’ll have on Facebook. The best weapon you have is still your own common sense—though a little clarity from Facebook itself would be welcome, too."


I would like to point out that the best point made in the quote above is "The best weapon you have is still your own common sense." Thank you so much for saying this. (I don't know if Philip Michaels will ever read this, but if he does I want to thank him. And I would also like to say that I am in love with my 13" Macbook Pro!)


For those of you who have read my previous post regarding Facebook, and my own personal experiences with Facebook you may be questioning my own common sense. Since I sent the Facebook officials my government issue ID and proof of residency. I trust that, because I sent it to Facebook through an e-mail. I did not post it publicly onto Facebook. I think that the biggest concern is that the information posted on people's Facebook is getting out to the public, whereas I personally trust that the e-mail exchanges between Facebook officials and myself will stay private.


An article on Telegraph.co.uk includes a quote from Mark Zuckerberg from his interview with Time Magazine:


" 'The way that people think about privacy is changing a bit. What people want isn’t complete privacy. It isn’t that they want secrecy. It’s that they want control over what they share and what they don't.Our core belief is that one of the most transformational things in this generation is that there will be more information available.... Even with all the progress that we've made, I think we're much closer to the beginning than the end of the trend.' "


I am not questioning Zuckerberg's credibility. (I am still willing to send you brownies if you let me get the information back from my old Facebook account which you disabled due to my overuse of Facebook. I am sorry, I just really love Facebook. As you can see I have been very good on my new Facebook account, but I would still appreciate obtaining the old information on my other disabled account) I am just wondering how many users Zuckerberg has polled or asked regarding the privacy issues. Is this something he has assumed, or has he reached out to the Facebook users and asked, "Hey, how are you feeling about our privacy policy. You feel safe?" If Zuckerberg has in fact done this, then I am sad that I was not included in the questioning.


I think that the big issue is Facebook users have maybe trusted Facebook a little too much, and shared more than they would have liked to via their Facebook profiles. The advice I can give is this (for people who would like advice for making their Facebook information more private, I have been helping my mother with her Facebook).


Make an e-mail address strictly for Facebook. Go to your Account Settings, and edit your information. You will first add an e-mail address to the one you already use for Facebook. Then once you have confirmed that e-mail address via e-mail you can delete the e-mail address you previously used to log onto your Facebook account and have the new "strictly Facebook" e-mail address as the only e-mail address used for Facebook. This way if any advertisers do somehow obtain your e-mail address, they do not have your PERSONAL e-mail address, only the address that you use to log onto your Facebook account.


Only add people on Facebook that you trust, or create different "lists" or "groups" which customize which friends can see what, etc.


Edit your application's privacy by going to your privacy settings.


The thing about Facebook Privacy is that usually the new features are enabled automatically for everyone's Facebook, and we all need to go in and manually disable the features that allow applications to obtain information, etc.


Don't post things that you don't want people to see, and if you already have -- go through your Facebook profile and delete the things that you don't want posted.


I think the bigger issue is people that are adding their professional acquaintances to Facebook and then posting drunk photos & compromising status updates.


I have personally deleted most of my youtube videos (I had about 45 at one point), and I have tried to delete all the things that I posted back when I was in middle school & high school (including my old blog that I had during high school which I used more as my public diary and less as a blog). There are still traces of me on the internet that I cannot get rid of due to forgetting of passwords and things that I posted elsewhere or that someone else has posted of me, but I think that I am young enough to be able to redeem myself and keep myself in good shape in regards to The Future of Journalism.


So, I think the big lesson here is: Yes, Facebook has done some things that are wrong and have broken the trust with some of its users, but Facebook users should think twice about posting things on the internet that are private in the first place. If you are posting something on the internet that you only want specific people to know, give those people a phone call, tell them in person, send an e-mail, etc. Facebook, Twitter, etc. aren't the only ways to communicate.



This entire issue is worldwide, and I feel like by only posting the articles via USA & UK news sources that I am leaving out the fact that Facebook users are WORLD WIDE, and this privacy issue is affecting all of the users. I was born in the Philippines, raised in America with my Filipino mom and American dad, and I like to pride myself on keeping up with all international news, so I feel obligated to include links to other news sources outside of the US that involve Facebook Privacy. All links are directed to the Facebook Privacy articles both in the US and outside the US. Basically, here is a list of other articles about Facebook Privacy that I didn't talk about in my blog entry:



The Times of India


Irish Times


Montreal Gazette


Stuff.co.nz


PC World


EWeek Europe


Strategy Eye



Privacy. That's the word of the week.

Tune in next Saturday to see the next Word of the Week.

(That is, if there is another word that can outdo the popularity of the word "privacy" for next week, or will we still be dealing with Facebook privacy issues…)


This post is also posted here for Zennie62.com


If you have any questions, comments, suggestions or concerns e-mail menikkyraney@nikkyraney.com

For Twitter updates, I have recently made my twitter account public.




"People have really gotten comfortable not only sharing more information and different kinds, but more openly and with more people - and that social norm is just something that has evolved over time." --Mark Zuckerberg



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FACEBOOK: LOVE/HATE.

This blog post was originally posted at Zennie62.com.

(aka, I copy and pasted it directly to this blog)

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When my Facebook was hacked I was asked to send an official government issued I.D. as well as bank statement (or anything else that comes in the mail that can show my proof of residence) to prove that the account truly was mine.

I have had my fair share of issues with Facebook. From disabled account,hacking, terminated accounts, fake profiles made of me, etc. So, for those who have been complaining and talking about Facebook privacy (read the policy) -- although that may be a big issues, there's a lot more to be worried about.

Facebook privacy has been a popular topic amongst many media outlets. It seems like I have read at least 57 different articles from different sources talking about Facebook privacy.

This entry is somewhat of a "prequel" (I can't think of a better word) to the blog entry I am planning for Friday/Saturday. I am planning on doing a "word of the week" blog entry dealing with Facebook Privacy issues, but I felt like I should discuss it a bit on this blog beforehand.

I am directing this at Facebook, but really this can be said for Internet privacy in general. If you don't want something to be seen - don't post it.

On Facebook users are given the option to choose what people searching for them are able to see. They are able to send and receive friend requests, and put different friends on lists that customizes what the friends in each list/group is able to see.

When posting a status update users can choose who will be able to view the update. The only thing that Facebook users do not have control over is what the people they allow to view their content will do with their content.

For example, if someone has a group specifically made for college friends and then a group made for family and makes it so family members are unable to view posts on walls, status updates, etc. then family members in that group will NOT be able to view those posts from their profile.

Facebook even lets you see how your profile is seen when someone searches for you.

Maybe the problem is that people don't know HOW to customize these privacy settings, because most of the settings need to be changed manually.

I am not trying to say that I am smarter than others, but I think that it is generally assumed that most people do not read the "terms of service" before accepting. I always read those.

If anyone has had issues with Facebook I am on the top of that list. My first Facebook account was terminated after being disabled four different occasions. Each time lasted less than 18 hours, and the reasons I got were that I was poking too frequently, sending too many messages, etc. The OVERUSE of my Facebook was the reason for the termination. I was 18 at the time and I was really upset by this, because I had my Facebook since I was 16. From December 2006 until November 2008 I had that Facebook account.

I was unable to obtain ANY of the photos I had saved on Facebook. I had to start over from scratch. I sent many e-mails offering to bake Mark Zuckerberg brownies if I could please get my Facebook account back. I was worried about what would happen to those photos, to the personal messages I had sent, and any other information I had. I tried to sign onto the account, and to this day if I try to sign on it says that it has been disabled by an administrator.

When I first created my new Facebook I got a warning from Facebook saying I was adding friends too quickly, and that I was being looked at as suspicious for spam. I was adding friends quickly so that I would be able to get the friends back that I had lost from my other account. My other account had over 1,000 friends, and it can be hard to remember the names. Many of the friends I had made were through networking, previous sources, etc. Starting over from scratch was a bummer.

But it's even harder when someone else claims to be you. I searched "Nikky Raney" on Facebook and saw five other accounts using MY photo, claiming to be me. If you want to complain about privacy issue, how about identity issues. Ireported most of the accounts to Facebook, but there are still some existing. It was hard battling it out with my "fake accounts." I would message my friends to say "this is my real account, add this one." And the fake account would be sending out the same messages. I had to deal with a lot of stress and trying to prove my real identity.

Then, in fall of 2009 I had my Facebook hacked. I remember that this lasted for 13 days. It was an incredibly hard 13 days, because I realized how much I NEEDED Facebook. I had told people I would contact them via Facebook for interviews, and since I had them on Facebook I had not asked for a cell-phone number to contact in case. I did not think there was an "in case." I have learned since from that. I never conduct interviews via online, but I like to plan interviews and set up times to meet and talk prior via online.

While the hacker was on my account I was getting texts from my friends asking why I was sending them strange messages. I was concerned about the private information that I may have within my Facebook messages.

I felt so desperate. I felt pathetic for relying on Facebook so much. It was embarrassing. I sent numerous e-mails to Facebook. I read through the Privacy Guidelines, Help Center, Forums, etc. I had been e-mailing Facebook from a different e-mail than the e-mail address my account was registered with, because the hacker got to my e-mail too. That was the e-mail address I used to access MSN, and I had lost all those contacts as well.

Facebook officials e-mailed me asking for a copy of my government issued ID, and a piece of mail received that showed proof of residency. I wanted my Facebook back, and I followed the instructions.

I finally got my Facebook back, but they had linked the new password to my old e-mail address. I had to quickly sign on with that address and change the e-mail linked to my account so that the hacker would not be able to do it again.

I went through all this work just for my FACEBOOK account. With all the talk aboutPrivacy, I started to wonder if I made the right choices. Or should I have made a THIRD Facebook account.

Does Zuckerberg still have a copy of my non-driver's license? Will Zuckerberg go on my previous & disabled Facebook account and find my information there. DoesMark Zuckerberg have access to all of our Facebook accounts?

I would advise you to read about the privacy on the web site and to do theresearch needed. To be safe, above all, I would advise that do not put anything on Facebook that could be used against you in the future. As much privacy and trust we have, there is always that chance that something bad could happen.


Before you jump down my throat about how stupid I was to give all that information out - I felt like it was something I needed to do, and I trusted that the information would be kept private. So far so good, I hope. I have learned to besmarter with my Facebook actions, and when I am setting up interviews and interactions I use my personal e-mail address as well as my phone. I still haven't been able to get Facebook to terminate the "fake Nikky Raney" accounts, but I have been able to make it clear to my friends that it's really me.

I am helping my mom a lot with her Facebook, and I have had to do lots of things with her privacy settings. I really hope that people getting into Facebook read all the fine print and do some fine-tuning.

I turn 20-years-old in 17 days, and I have come along way since first joining Facebook in 2006. Being put through the privacy tests, hacking, termination, and other situations has really gotten me to appreciate non-social media interaction a lot more. We rely so much on the site that we forget that Zuckerberg could decide he's sick of Facebook and delete the website entirely tomorrow (please don't!).

Always read the "terms and conditions" before accepting.

I still love Facebook, and I am glad that I got my account. I am using my account for networking and not getting tied into the applications like Farmville (I'll save my Farmville rant for another blog). I trust Zuckerberg to keep our stuff private, and I don't plan on leaving Facebook. And if I ever got my account disabled for overuse of the site, I would just keep coming back. I love my Facebook and there's nothing you can do about it!

P.S. And for all the people searching "HOW DO I DELETE MY FACEBOOK?!?" You can always get it terminated. Just send a lot of messages to your friends, send a lot of friend requests, poke everyone you know, and use the site 24/7. The over-use of Facebook got my first account terminated, so I am sure it will work for you.



I will be doing a follow up on this on Friday on my website/personal blog "The Future Of Journalism"


This blog entry was written by Nikky Raney
For questions or suggestions don't hesitate to e-mail me

(the links throughout this blog -the words with hyperlinks attached- link to web sites that will help anyone with privacy questions. Each link is DIFFERENT. I decided to spread them throughout the entry instead of just listening a list ofprivacy help links at the end. So if you are looking for links/articles aboutFacebook privacy, just click around at the links within this entry)

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"Most journalists now believe that a person's privacy zone gets smaller and smaller as the person becomes more and more powerful." -- Roger Mudd

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